Based on historic activity, and 2020 trends, Amplifier is preparing for clients to have 50% more units shipped in 2020 Peak Season than in 2019 Peak Season. 2019 Peak was 11/17/19 - 12/23/19. 2020 Peak is 11/15/20 - 12/23/20. If your plans call for more than 50% unit growth in that period, year over year, please let us know by 11/6/20.
Bulk Order Screen Printing
In order for items to be completed and in inventory prior to Peak Season, ScreenPrint Orders must be Approved for Production by November 11th, 5PM CST. That means you have approved the job configuration and paid for the order. All screen print jobs will be completed prior to November 24, end of day. There will be no screen printing activity between Wednesday 11/25 and Friday 12/4.
Non-Compliant Delivery Cut Off: 5pm, Tuesday November 2, 2020
Complaint Delivery Cut Off: 5pm, Tuesday, November 10, 2019.
For items to be eligible for fulfillment prior to 12/25/2020 they must arrive in a Compliant state and at Amplifier’s Dock by End of Day, Tuesday, November 10, 2020. If your vendor cannot supply inventory in a Compliant state, the inventory must arrive no later than End of Day, Tuesday, November 2, 2020. October and November are peak receiving times, and receiving events may take longer than normal. All inventory that arrives by the above dates will be received into inventory no later than end of day, November 20, 2020.
All receipts will be processed in the order in which they arrive. There will be no expedited receiving available during Peak.
Inventory arriving after Nov 2/Nov 10, but before November 23, will be processed only after all on-time arrivals are complete. Amplifier will make best effort to process late arrivals, but no inbound inventory will be processed between November 23, 2020 and December 26, 2020. Inventory arriving after Receiving Cut Off Dates may not begin to be processed until December 26, 2020.
Make Ready & Kitting
Some Receipts will contain items that require Make Ready. Receipts with those items should arrive at least 5 business days prior to the Receiving Cut Off dates. October and November are typically experience peak activity for Amplifier’s Value Added Service (VAS) Area and jobs can take longer than 5 days, so please confirm with email@example.com for current job throughput timing.
Some Receipts will contain Items for Kitting jobs. Remember that all components must be Received by Amplifier prior to VAS beginning the job. All components must arrive at least 5 days prior to the Receiving Cut Off dates. October and November are typically peak activity for Amplifier’s VAS Area and jobs can take longer than 5 days, so please confirm with firstname.lastname@example.org for current job throughput timing. All Make Ready & Kitting inventory that arrives prior to cut-off dates will be completed by end of day, November 13, 2019.
Make Ready & Kitting Jobs which have items arriving after cut-off dates will be processed only after all on-time arrivals are complete. Amplifier will make best effort to process late arrivals, but no Make Ready or Kitting Jobs will be processed between November 16, 2019 and December 26, 2019. Make Ready & Kitting Jobs with inventory arriving after Cut Off Dates may not begin to be processed until after December 26, 2020.
On Demand Manufacturing
Items being made On Demand by Amplifier must be ordered 5 business days prior to the related shipment cut-off in order to arrive on or before 12/24. For example: Domestic Shipping cut-off for orders with an On Demand item is 12/7.
Fulfillment times during Peak Season
During Peak Season (November 15 to December 23), Amplifier will make best efforts to maintain off-peak shipping times, i.e. orders with in-stock, ready-to-ship inventory shipping the day following order arrival. However, Peak Season processing times can sometimes require 3 to 5 days following shipment creation.
Amplifier expects Clients to share by November 1 their Peak Season sales plans, input that is crucial to our planning.
Please forecast both orders and items by day for this period. Amplifier will use these forecasts to plan labor and other resource needs.
If a Client does not provide their plans by November 1, Amplifier will set its own expectations for that activity.
Processing planned shipments will be prioritized over unplanned activity, which may result in unplanned shipments being processed after key cut-off dates.
While managing Peak Season loads for our clients and their customers:
Amplifier will generally fulfill orders in the order in which they are received, but reserves the right to ship in any order which will maximize pre-Christmas deliveries across all clients. If orders need a time-definite delivery, orders must use UPS NDA or 2DA.
Because International Shipping cut-offs are earlier than Domestic, Amplifier reserves the right to fulfill Domestic Orders placed after the International Shipping cut-off before fulfilling International Orders which would not arrive prior to December 25th.
Fulfillment times for Non-Ship-Ready and Oversize Items
Amplifier makes a best effort to ship all in-stock orders the day following their arrival. However, items in our warehouse that are not ship-ready or are oversized can take longer, especially during peaks like the Q4 holiday rush.
Pallet-Based and/or Shipments requiring Outbound Value Added Services during Peak Season
During Peak Season, Shipments requiring Outbound Value Added Services will take longer than Amplifier's typical B2B turn-time. Please contact Client-Service on an Order by Order basis to
Backorders during Peak Season
Clients occasionally over-sell items during Peak Season order spikes. Amplifier does NOT partial ship unless explicitly instructed to do so in writing by our Clients. If you wish to set a global rule that “during X days partial ship all orders,” so that no holiday orders are held because of backordered inventory, please contact email@example.com. Note that partially shipping orders will result in at least two shipping events for the order. Any additional fulfillment and freight costs will be charged to the Client.
Inventory Safety Stock
The best way to prevent backorders is to use Amplifier’s Safety Stock Feature along with our Real-Time Inventory API. Industry average is to have 4% in lost sales due to overselling, but that doesn’t count the time it takes to answer Customer Service inquiries for Orders that can’t ship. Amplifier highly recommends minimizing this with smart Safety Stock.
Amplifier Peak Season Schedule
Pre-Christmas Saturdays: Fulfillment & Customer Service are Open
Pre-Christmas Sundays: Fulfillment Open Pending Client Activity
Future Peak Seasons
Please also remember these dates and gates for your planning next year, and consider this document a preliminary version of next year’s slate.
While each year has its own specific schedule, the general rhythm repeats.
For instance, have your Suppliers deliver all receipts by November 10 for compliant receipts and November 1 for non-compliant receipts.
Deliver 2 weeks earlier if these goods will require any Valued Added Service like Kitting or Make Ready.
Client Service will furnish next year’s plan to you early in Q4 and will update you as needed with specifics from carriers based on conditions at the time.