Now that Amplifier has been loaded with inventory, we can begin acting upon that Inventory. We do so with Orders. Orders, as the name suggests, tell Amplifier what work to perform. Usually, Orders involve Picking inventory, Packing it and Shipping it out. In many cases, Orders can also instruct Amplifier to Make goods and Personalize them, too.)
There are three primary ways to send Amplifier Orders, they are:
- Integrating with an Ecommerce Cart
- Importing Orders in a Batch
- Generating Orders with the "+ Order" Tool
Integrating with an Ecommerce Cart
Perhaps the easiest way to send Amplifier orders is using an online store. Through our rich API, Amplifier allows for seamless integration with leading commerce platforms like Shopify. What makes this form of order conveyance so nice is that you only have to set it up once. From then on, Orders will usually flow in to Amplifier without you even thinking about it.
In most cases, Amplifier's API also will synchronize your Inventory levels as well as Deliver Tracking Numbers after we've shipped out each Order. To setup your online store for Integration, please contact firstname.lastname@example.org.
Importing Orders in a Batch
Amplifier also allows you to Import Orders. This tool is essential for many Clients. Batch Importing Orders is especially important to those who have successfully crowdfunded using platforms like Indiegogo or Kickstarter.
Importing Orders is a simple process. Amplifier only requires a properly formatted CSV file.
If your CSV file contains formatting errors, Amplifier will let you know exactly what failed and why in the Import Status screen.
Generating Orders with the "Create Orders" Tool
Another way to send Amplifier orders is to use our Create Orders tool. Much like a shopping cart, Create Orders collects Sender, Recipient, Order Contents and the Shipping Details.
Amplifier's Orders View provides a summary of all Orders, the Order Number, Source, Customer Name, Status and the Order Date.
To view Order Details of any Order, simply click the blue "Order Number" link.
If an order has already shipped, you will see the Tracking Number under Shipment Details. Note that in the example above, the Order shows small golden lightning bolts next to the UNSHIPPED ITEMS. These bolt denote that the Items in this Order are "made on demand" by Amplifier. Once we print these two T-Shirts, then the Order will ship.
A Note About Orders
As you have seen, it's very easy to bring Orders into Amplifier. With this great power comes great responsibility. Filling Amplifier up with Orders will lead to Shipments in very short order. If you provide erroneous Order information, it can easily translate into erroneous Shipments. Though it happens infrequently, we have seen:
- A Client upload orders with the wrong SKU which resulted in hundreds of mis-shipments
- A Client running a Presale for Items with a "Street Date" in the future that failed to enable "Do Not Ship Until" Date and shipped too early
- A Client create Items using One SKU only to then Import Orders with a Different SKU (which stranded the orders for weeks until they realized it)
When it comes to Merchandising and Fulfillment, Amplifier is proud to be your weapon of choice. Just remember that you are dealing with live ammunition here, and unnecessary mistakes can be costly.