Clients can retrieve invoices from My.Amplifier by navigating to Settings > Billing. Each invoice entry is listed here, along with information about the status of the invoice.
There are 2 files to support each invoice. The first is a two-page PDF:
Page 1 summarizes all charges (manual + automated charges)
Page 2 shows manually invoiced charges
Typically, manually invoiced charges are billed monthly.
The second file is a csv that contains detailed information about all automatically billed charges. Common automatically billed charges are tied to daily shipments, receipts of inbound inventory, kitting, and make-ready.
A frequent question is about what the "Other Activity" line item on page 1 of the PDF represents. The following are summarized into this line:
Warehouse - Receiving Fee
Warehouse - Storage Fee
Value Added Services
SKU Support Fee
The first two are billed monthly.