To cancel an Order, first open the specific order. If it's eligible, a "Cancel Order" button will be displayed above the Order contents.

Simply click "Cancel Order." Once the process is complete, your Order will be updated with a Cancelled status. It will not be moved to the warehouse floor for picking, and all inventory allocated to the order will be made available for future orders.

If the "Cancel Order" button is not visible, the Order is already being processed on the Warehouse floor and is no longer able to be cancelled.

Some Clients' Customer Service windows don't perfectly align with Amplifier's fulfillment speed and discover that by the time they want to cancel an order, Amplifier has already begun fulfillment. If this is true for your business, Amplifier can slow down the processing of your Orders. Learn more here.